1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. These files contain information about your browsing and preferences.

Cookies allow us to improve the functionality of the website, personalize content, and analyze how you use our services. They are standard tools of the modern web used by virtually all professional sites.

2. Types of Cookies We Use

At Norguaduas we use different types of cookies to provide you with a better experience:

Technical Cookies (Necessary)

These cookies are essential for our website to work properly. They enable basic features such as navigation, access to secure areas, and transaction processing. They cannot be disabled without affecting the functionality of the site.

• Session cookie: Keeps your session active while you browse
• Preferences cookie: Remembers your language and display settings
• Security cookie: Protects your personal information

Analytics Cookies

These cookies help us understand how visitors interact with our site. They collect information about which pages you visit, how long you spend on each one, and how you access the site.

• Traffic analysis cookie: Controls the number of visitors and pages visited
• Traffic source cookie: Identifies how you arrived at the site
• User behavior cookie: Analyzes navigation patterns

Functional Cookies

They improve website functionality and allow personalization. They remember your choices and preferences to offer you a more personalized experience on future visits.

• User preferences cookie: Remembers previous selections
• Search cookie: Keeps the history of recent searches

Marketing/Advertising Cookies

Used to display relevant advertising according to your interests. They allow tracking of advertising campaigns and analysis of their effectiveness.

• Advertising tracking cookie: Identifies interests for personalized advertising
• Conversion cookie: Measures the effectiveness of advertising campaigns
• Social media cookie: Allows sharing content on social platforms

3. Specific Cookies Table

Below are the specific cookies used on our site:

Cookie Name	Type	Purpose	Duration
norguaduas_session	Technical	Keeps session active	Session
norguaduas_preferences	Functional	User preferences	1 year
_ga	Analytics	Google Analytics - Visitors	2 years
_gid	Analytics	Google Analytics - Session	24 hours
norguaduas_marketing	Marketing	Campaign tracking	90 days
cookie_consent	Technical	Acceptance record	1 year

4. Cookie Management

You can manage your cookie preferences in the following ways:

Through our site

Use the cookie configuration panel that appears when you first visit our site, or access it through the "Configure Cookies" link in the footer.

Through your browser

Most browsers allow you to manage cookies from their settings:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Options → Privacy and security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy → Cookies

5. Third-Party Cookies

We use third-party services that may set cookies on your device:

• Google Analytics: For web traffic analysis
• Google Maps: To display location
• YouTube: For embedded videos
• Social media: Facebook, Instagram, Twitter for sharing content

These third parties have their own privacy and cookie policies that you can consult on their websites.

6. Updates to this Policy

This cookie policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend you review this page periodically.

7. Contact

If you have questions about our cookie policy, contact us:

• Email: [email protected]
• Phone: +573185568319
• Address: Cúcuta, Norte de Santander, Colombia